TURNING PENN CASH INTO GAME & CONCERT TICKETS? WELL PLAYED.
Through our partnership with Ticketmaster®, PENN Play members can now use PENN Cash to score tickets to their favorite shows and sporting events at Ticketmaster.com.
Here's how it works
Frequently asked questions
After logging into your account on Ticketmaster.com, navigate to My Account, then click My Profile, and select the Connected Accounts tab. There, you will be able to connect or disconnect your PENN Play account.
With your PENN Cash, you can buy any eligible tickets to any event on Ticketmaster.com.
Note, some exclusions apply, including:
- Tickets available through a credit card sponsored offer (e.g., a credit card presale)
- Ticket Insurance
- Resale Tickets
$2.00 PENN Cash is equal to $1.00 US dollars on Ticketmaster.com.
No. You can earn Tier Points and PENN Cash on Slots, video poker, table games, poker, and more. Please click here to learn more about earning Tier Points and PENN Cash with PENN Play.
Yes. You must have a minimum balance of $1.00 PENN Cash in order to use it for a purchase on Ticketmaster.com.
No. You can only use PENN Cash towards purchases online at Ticketmaster.com.
Yes. You can use PENN Cash to make a partial payment and then use an eligible credit/debit card or Ticketmaster gift card to pay for the rest of your order. Third-party payments such as PayPal, Venmo, and Apple Pay are not available as a secondary payment option.
Yes. You may apply any eligible promotional codes or credits to orders paid using PENN Cash. Ticketmaster first applies the promo codes or any credit amount stored in your account, then uses your PENN Cash, and finally, you pay any remaining balance with a credit/debit card connected to your registered account or a Ticketmaster gift card to complete the purchase.
No. Multiple rewards programs cannot be aggregated for a single order. If you don’t have enough PENN Cash to pay for your entire order, the remaining balance will be applied to your credit/debit card or Ticketmaster gift card.
Ticketmaster first applies the PENN Cash you requested to use, then your Ticketmaster gift card or any credit amount stored in your account, and finally any remaining balance will be applied to your credit/debit card.
In case of an event cancellation or refund, PENN Cash used for purchases will be returned to the PENN Play account from which they originated, and any remaining amount will be returned to the additional payment method you used.
If you no longer want to use PENN Cash to pay for tickets on Ticketmaster.com, you can disconnect your account under the Connected Accounts tab in your Accounts Settings. You will still be able to use your other payment methods connected to your Ticketmaster account for transactions on Ticketmaster.com.
Disclaimer:
*The first 1,000 U.S. residents 21 years or older who complete their PENN and Ticketmaster® account linking (“Qualified Recipient”) will receive one (1) $25 Ticket Cash® code (“Promo Code”). Offer valid 5/12/25 through DATE, or while supplies last, whichever occurs first ("Offer Period"). Must have a standard PENN account in good standing and a Ticketmaster account. One (1) Promo Code per person. Any attempt to obtain or generate multiple Promo Codes and/or to use multiple names, email addresses, mobile numbers and/or any fraudulent or other non-permissible mechanisms to obtain Promo Codes, as determined by Live Nation® in its sole discretion, shall give Live Nation the right to disqualify user and/or void Promo Codes. Promo Codes have no cash value and cannot be exchanged for cash or credit, except as required by law. Promo Codes cannot be sold or bought and will be voided if sold or exchanged for compensation. Any unused value will be forfeited. Maximum one (1) Promo Code per transaction. Promo Codes expire 12/31/25. Full Promo Code Terms of Use apply. Promo Code will be uploaded to Qualified Recipient’s Ticketmaster My Account for copy/paste into Credits/Promo Codes/Gift Cards field at Checkout on ticketmaster.com or livenation.com. Offer cannot be combined with any other offers. Void where prohibited by law. To the extent permitted by law, participants agree to release, discharge and hold harmless Live Nation Entertainment, Inc. and Penn Entertainment. from and against any claim or cause of action or liability arising out of or in connection with the Offer. Live Nation reserves the right to discontinue or modify this Offer at any time.
Ticketmaster, Ticket Cash, and Live Nation are trademarks of Live Nation.