Commitment to Accessibility
PENN Entertainment is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, PENN Entertainment offers a number of accessible rooms and built in accessibility features at its facilities. The PENN Entertainment website also incorporates elements that provide accessibility to guests with disabilities.
Requests for Reasonable Accommodations
Guests who need a reasonable accommodation to access information or services on the PENN Entertainment website or the websites for any of our casino locations should send an email to firstname.lastname@example.org or call us at 1-610-378-2400 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or a telephone number at which they can be reached. PENN Entertainment may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation.
PENN Entertainment welcomes calls from guests who use telephone relay services.
Guests with disabilities who experience accessibility issues with our website may notify us by sending an email to email@example.com or call us at 1-610-378-2400. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented accessibility challenges.
Links to Third Party Websites
PENN Entertainment’s website contains links to certain websites hosted and controlled by third-party entities. PENN Entertainment does not make representations with regard to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.